Skip to main content
Get a quote
eCommerce Fulfilment

Fulfilment for online stores ready to grow.

Store your products, pick and pack customer orders, manage dispatch and keep stock moving— without leasing a warehouse or building your own fulfilment team.
Melbourne-based fulfilment. Backed by Direct Mail Corporation.
The basics

What is eCommerce fulfilment?

eCommerce fulfilment is the process of receiving, storing, picking, packing and dispatching customer orders placed through an online store.
For growing retailers, outsourcing fulfilment to a 3PL can reduce manual work, improve consistency and make it easier to handle order volume as the business grows.
The challenge

When online orders start taking over the business

You are spending too much time packing orders
Stock is taking over your home, office or storage unit
Dispatch deadlines are becoming stressful
Errors are becoming more likely as volume grows
You are preparing for a growth push
or product launch
You are not ready to lease and staff
your own warehouse
The service

What eCommerce fulfilment includes

01

Receiving stock

Incoming goods are received, checked and entered into the fulfilment workflow.

02

Secure storage

Your products are stored safely in a controlled warehouse environment.

03

Inventory management

Stock levels and movement are monitored to keep inventory visible.

04

Pick and pack

Orders are accurately picked, packed and prepared for shipment.

05

Packaging requirements

Orders can be packed to agreed packaging specifications.

06

Branded inserts or customer experience details

Include inserts, samples or brand touches where suitable.

07

Dispatch preparation

Orders are labelled, organised and readied for dispatch.

08

Courier / postal handover

Parcels are handed to the appropriate freight or postal partner.

09

Returns support

Returned items can be received and managed through the workflow.

10

Reporting / account support

Ongoing visibility and support for orders, stock and fulfilment activity.
Workflow compatibility

Built around your online store workflow

Every online store runs a little differently. That's why we work with you to create a fulfilment workflow that fits your business.
3PL Melbourne can support Shopify and WooCommerce fulfilment workflows, as well as custom order file processes and inventory requirements.
You get visibility, control and account-
managed support every step of the way.
Shopify fulfilment
We support Shopify fulfilment workflows to help you process orders efficiently.
WooCommerce fulfilment
We support WooCommerce fulfilment workflows to help you stay on top of orders.
Order file workflows
We can work with order files from your system or platform using agreed formats.
Inventory visibility
Real-time stock updates and reporting keep you informed.
Agreed order processing workflows
We set up workflows that match your business rules.
Account-managed support
A dedicated account manager who understands your business.
Flexible. Transparent. Aligned to you. We build fulfilment workflows around your business—so you can focus on growing it.
FAQ

Questions before you hand over fulfilment.

Answers to common questions about eCommerce fulfilment, 3PL support and getting started with 3PL Melbourne.

A newsletter is a regularly distributed publication that is generally used to share news, updates, and information with subscribers. Newsletters can be sent through email or regular mail and can cover a wide range of topics such as industry news, product updates, and company announcements.

You can subscribe to our newsletter by visiting our website and entering your email address in the subscribe form on our homepage, or by clicking on the subscribe button in one of our emails.

Our newsletter is typically sent out on a weekly or monthly basis, but it can vary depending on the content and frequency of updates.

You can unsubscribe from our newsletter by clicking on the unsubscribe link at the bottom of one of our emails.

Yes, you can update your subscription preferences by clicking on the update preferences link at the bottom of one of our emails.

We do not share personal information with third parties without your consent.

Ready to make fulfilment easier?

Tell us what you sell, how many orders you send and what you need help handing over.
Privacy policy
Confidentiality agreement
Terms
Copyright 3PL Melbourne, 2026. All rights reserved.